Angels & Imps

All garments / products returned for a refund must have all the original tags/ labels in their original place. We do not under any circumstance accept any returns where the garments labels / tags have been removed. We cannot due to hygiene reasons give a refund on soiled garments so please take care when trying garments on. We reserve the right to scan garments with ultra violet light to show any stains where doubt remains.

Please remember to include some details of the original order so that we can trace you on our records and, in the event of a refund, direct the return payment accordingly.

This does not affect your statutory rights as a consumer.

Refunds Policy

All items and offers are subject to availability although we do aim to keep stock levels matched to advertised items.

In the event that we are unable to supply the goods, we will inform you of this as soon as possible and offer a full refund.

A full refund will be given where you have already paid for the goods, however we endeavour not charge your card unless a product is in stock, or is due in the warehouse within 3 days. Occasionally, on low stock items this could occur, however if it does, you will be made aware and offered a full refund.

Unless we advise you otherwise, refunds will be credited to the source of the original payment, which means a credit back to the debit or credit card.

We will only refund or provide an exchange for the costs of return postage (where charged) if the item sent back is found to have been faulty at the time of dispatch to you. However we do check stock before shipping to limit such incidents.

7 Day Approval Policy

If for any reason you are not happy with your purchase just send it back within 7 days, unused, complete with any tickets/labels and in its original packing for an exchange or refund.
The address for returns: Angels & Imps,
4 Lowfield Centre, Brant Road
Lincoln LN5 9TR

Please remember to include some details of the original order so that we can trace you on our records and, in the event of a refund, direct the return payment accordingly. Please include a contact telephone number to assist in this return.

When posting items you are strongly recommended to obtain proof of posting as we cannot accept responsibility for parcels lost in transit.